JULIA BAXTER CONSULTING

PEOPLE AND CULTURE CONSULTANT

My speciality is helping businesses with their people solutions, providing a range of tailored consultancy services that can help you manage your team, boost productivity, and create a positive working environment.

About Julia Baxter

I am a People and Culture Expert with over 25 years' experience working as a generalist Human Resources Director in the Hospitality and Leisure Industry. My passion is to help organisations attract, engage and retain the best talent while creating a positive culture, where employees can thrive and businesses can grow and be recognised as a great place to work.

I started my career in hospitality in restaurant management and operations, working with 5-star luxury brands and high street restaurant groups. My knowledge and expertise is in new openings and established businesses and spans hotels, restaurants, private members clubs, bars, spas, leisure clubs, head offices and support services.

I work with clients to identify areas for improvement and provide tailored solutions to meet their unique needs and goals. My approach to consulting goes beyond traditional HR solutions. I take the time to understand the business objectives and develop tailored strategies to achieve success. I am committed to delivering high-quality service and building long-term relationships with my clients.

My career at Executive Director level includes managing teams, coaching and guiding operational managers, creating people and culture strategies across all areas of the employee journey. My areas of experience are:

Collaboration

Building relationships and collaborating with senior leaders, operational leaders and people teams and finding out whats important to them.

Review and Implement

Review what works well, what needs tweaking and creating new initiatives. Implementing people plans that make a difference and aligned with business brand and goals.

Creating Processes and Systems

Complete Human Resources audit and HR action planning, analysis of HR metrics and data, digitalised HR systems and integration. Policies and procedures, how to guides and Manager information.

Employee Experience

Understanding the people, designing and implementing key strategies to grow employee engagement, starting at pre-employment and continuing through the employee journey, living and breathing the people culture leading to business success.

Wellbeing

Implementing initiatives to ensure there is something for everyone to meet all 8 factors of wellbeing including activities, programs, events, communication, benefits, recognition etc.

Performance and Productivity

Developing tools to measure performance and productivity, talent management and development, retention strategies, personal development plans, career pathways and internal progression.

Consulting Services

People and Culture Strategy

Develop and implement bespoke people and culture strategies tailored to clients needs and challenges.

Alignment with culture, brand, goals and values.

Review of existing strategies.

Strategies to cover pre-employment and throughout the employee journey

Employee Relations

Guidance and support on employee relations issues, including performance management, disciplinary actions, grievances and appeals.

Design and implementation of processes and procedures.

Development of how to guides, manager information and communication tools.

Organisational Design

One-to-one consulting to help managers with people solutions.

HR audits and health checks, people data analysis, digitalisation solutions, action planning.

Designing and reviewing programs.

New business start up or restructure plans

My Approach

Respect

I act with honesty and integrity. I value positive relationships and authenticity by being upfront and forthcoming with information and insights.

Strategic

I look at the big picture and the detail. I offer creative and progressive ideas, pushing the status quo, whilst recognising what's important and the direction headed in.

Make a Difference

I aspire to add impact by discovering new ways of thinking, learning and doing to ultimately achieve success for the business and its people.

Collaborative

I enjoy working cohesively by empowering people to be their best. I thrive with businesses who are or would like to be inclusive environments where listening, understanding, clear communication and shared goals are considered important.